1. All prices are stated in Philippine Peso (Php)
2. All payments via bank deposit (BDO or BPI) and Paypal should be in Philippine Peso (Php) only. This applies to both local and overseas customers.
3. Customers paying via bank deposit (BDO or BPI) should inform us once payment is made. Please email us a copy of your deposit slip at firstname.lastname@example.org. You may also send it to us via Viber, What's App, or iMessage.
4. All paid orders will be processed and shipped out within 24 hours unless otherwise stated or advised (i.e. pre-orders, damaged items). Please note that we do not ship during Sundays and holidays since our partner couriers are closed during those days.
5. All fragile products (i.e. bottles of polish) are carefully packed to reduce the chance of breakage during transit. We wrap the items in bubble wrap and surround it with additional cushion. We ALWAYS use recycled packaging (except for the bubble wrap) so you may notice variances in the packing materials used everytime you order.
Our partner couriers are Xend and Fastrack (for local deliveries) and DHL (for international deliveries).
Deliveries within Metro Manila usually takes 1-2 days while provincial deliveries may take 2-4 days depending on the province. Transit time for international deliveries may vary so it's best to ask us before purchasing.
Tracking number will be provided as soon as your order's status is updated to "Shipped".
7. All sales are final. We will not exchange / refund / cancel your order once payment is made. Refund / exchange will only be allowed in the event that the ordered item is not available.
8. Orders not paid within 3 business days will be cancelled unless otherwise advised.
9. All personal information provided will be handled with the strictest confidence. These will not be shared with third parties.
10. The pictures of nail polish shades may vary from the actual item since it is very hard to capture it's real color in photo. To be safe, kindly check the nail polish swatches provide or search for them online. We will not refund or replace items bought due to this reason.
11. We use Paypal to process your credit card payments therefore we do not store any information regarding your credit card. Paypal is the world's most trusted mode of payment so we assure you that it is safe to send payment online.
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